Privacy Policy
Privacy Policy
Last Updated: August 15, 2025
Your privacy is important to us. This Privacy Policy explains how Ethnic Handikrafts (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and make a purchase from our website at https://ethnichandikrafts.com (the “Site”). By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our Site. This may include:
a. Personal Identification Information: When you create an account, place an order, or subscribe to our newsletter, we collect information such as your name, email address, shipping address, and phone number.
b. Payment Information: When you make a purchase, we collect payment information, such as your credit card number, expiration date, and security code. Please note that we do not store your full payment card details; this information is securely processed by our third-party payment gateways (e.g.,Razorpay).
c. Usage Data: We automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, the pages you view, the time and date of your visit, and the time spent on those pages. This data helps us understand how you interact with our Site and allows us to improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Process Transactions: To fulfill your orders and manage payments.
To Provide Services: To create and manage your account, and to provide customer support.
To Improve Our Site: To analyze usage data, track user behavior, and enhance the functionality and user experience of our Site.
For Marketing and Communications: To send you promotional emails, newsletters, and updates about our products and special offers. You may opt out of these communications at any time.
For Security: To prevent fraud, detect malicious activity, and ensure the security of our Site and our users.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our server. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, such as:
Payment Processors: To process your payments securely.
Shipping Carriers: To deliver your orders.
Analytics Providers: To help us understand how our Site is used.
These third parties are required to keep your information confidential and are not permitted to use it for any other purpose.
We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
5. Cookies
Our Site uses “cookies” to enhance your user experience. Cookies are small files placed on your hard drive that help us remember and process items in your shopping cart and understand your preferences based on previous or current site activity. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise these rights, please contact us at the email address provided below.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: